ANV Store

Antivirus Store

LOGIN/REGISTER

Customer Satisfaction & Refund Policy

Antivirusstore.online is committed to delivering a secure and smooth digital shopping experience. We offer a clear, customer-friendly refund and cancellation policy for all digitally delivered antivirus products.

💡 Key Points:

  • Digital Delivery: All products (e.g., license keys, activation codes, digital downloads) are delivered via email only.
  • 15‑Day Return Window: You may request a cancellation or refund within 15 days of purchase if the license has not yet been activated.
  • 48‑Hour Issue Reporting: If you receive a faulty or non-working product key, please contact us within 48 hours of delivery.
  • Refund Process: Our team will verify the issue and respond within 3–5 business days. Approved refunds are credited to the original payment method within 7–10 business days.

⚠️ Refunds are not applicable once a license key has been used, activated, or registered.

📩 Delivery Policy

  • Products are delivered digitally via email after successful payment.
  • You will receive:
    • Product License Key or Activation Code
    • Instructions for Installation & Activation
    • Download Link (if applicable)
  • Delivery Time: Usually within 30 minutes, but may take up to 24 hours during high-volume periods.
  • If you don’t receive your email, please check your spam/junk folder, or contact us at anvstore@gmail.com.

🔐 Privacy & Security Policy

🔎 What We Collect

We collect only essential information:

  • Full Name
  • Email Address
  • Contact Number (optional)
  • Payment Information (processed via secure gateways)

🔐 How We Protect Your Data

We adopt industry-standard encryption and security practices to protect your personal and payment information. We do not store your credit card details.

❌ Data Sharing

We do not sell or rent your personal information. We only share necessary information with:

  • Payment gateway providers
  • Email service providers (to send your product)

🔄 Cancelation Policy

  • Orders can be canceled before delivery or if the license key has not been activated.
  • Once a license has been used or registered, cancellation is no longer possible.

📞 Customer Support

If you experience any issues:

Call Us